Housing & Community

Housing & Community Elections

Our reputation for independence and impartiality guarantees that everyone involved in a housing association, local community or estate regeneration ballot has full confidence in the voting process.

We deliver a wide range of democracy services to support tenant board member elections, stock transfer ballots, referendums, youth council and youth parliament elections, and have extensive experience working with social housing providers including housing associations, ALMOs (Arms-Length Management Associations) and TMOs (Tenant Management Associations).

Electoral Reform Services is ideally placed to be appointed by investment partners as an Independent Body to undertake Resident Ballots for estate regeneration projects. As a specified Independent Scrutineer with significant experience in the Housing sector, we have the appropriate knowledge and expertise necessary to supervise resident ballots effectively.

Community Engagement

Our well-designed and compelling voting websites help you engage your community and our scrutineers’ report, issued on completion of every ballot, reinforces the transparency of the process and the impartiality of the ballot.

We are trusted to deliver outstanding customer service, expert advice and an integrated range of services to maximise engagement. This often sees us working in partnership with our colleagues in Civica Engagement Solutions.

GLA Housing Ballots

Section 8 of the GLA Capital Funding Guide requires resident ballots to be carried out for proposed major social housing estate regeneration schemes before they can receive City Hall funding. The ballot asks whether eligible residents agree with the estate regeneration proposal detailed in a formalised landlord offer document.

ERS has unrivalled experience in managing ballots under the GLA guidance Section 8, having administered every estate regeneration ballot in London since the new requirement was introduced.

Read our case study to learn how our dedicated team of sector experts helped Poplar HARCA gain strong turnout for the largest and most ambitious regeneration ballot to date, providing a clear mandate for its regeneration proposal for the Teviot Estate.

Call us on 020 8365 8909 or make an online enquiry to discuss how we can help you.

What our client thinks

We were impressed with both the professional and supportive approach of the ERS team. They provided up to date, accurate information throughout the ballot period and worked with the Council and TPAS to facilitate as many tenants voting as possible, whilst maintaining the highest levels of confidentiality. An excellent service and very well managed


Ashley Green, CE at Gloucester City Homes

A selection of clients within the sector

Rochdale Boroughwide Housing
London Borough of Southwark
Monmouthshire Housing Association
Ciara Norris, Head of Health and Community

Ciara Norris
Head of Sector