Building Societies and Mutuals

Building Societies & Mutuals

Our experienced election and ballot team works with the UK’s leading Building Societies and Mutuals.

We understand the statutory obligations of buildings societies, friendly societies and cooperatives and we deliver a wide range of time-critical services to support AGMs, EGMs, SGMs, member and policy holder votes.

Our comprehensive package of services includes:

  • Design, print and mailing materials (proxy voting forms, voting packs, annual reviews, newsletters etc)
  • Database preparation/cleansing
  • Response handling services for returned postal proxy forms
  • AGM registration desk
  • Meeting registration software
  • Online voting websites, with engagement tools e.g. video, invitation to vote and reminder emails
  • Enhanced AGM Platform 
  • Voter enquiries line
  • Handheld voting
  • The Count – adjudication and verification – in the meeting or retrospectively
  • Detailed Management Information reports on voting and turnout, with analysis
  • Independent Scrutineer

Our experienced team administers over 3,000 voting projects every year, more than 1,000 of which are online, using our secure ERSvotes platform. All our AGM staff are trained to the highest standards and each scrutineer is fully equipped to handle issues arising from the voting or registration element of your AGM.

Turnout is an ongoing challenge, so our clients are working harder than ever to engage their members. The engagement tools within ERSvotes, including our newest innovation the AGM Platform, are proven and we also work with our sister organisation in delivering membership surveys, to maximise turnout.

Find out how our dedicated team of sector experts supported Leeds Building Society with their AGM, delivering an enhanced AGM voting website that offered a secure, intuitive & engaging experience for their members, while working seamlessly with their corporate site.

Call us on 020 8365 8909 or get in touch to find out how we can help to ensure the smooth running of your AGM.

What our client thinks

Working with the ERS team was a very positive and enjoyable experience. They quickly grasped our vision to deliver a voting website that would be secure, intuitive and engaging and they made sure it would work seamlessly with our corporate site. We were delighted with the end result and grateful for their knowledgeable approach to managing our data and the count. Turnout was in line with expectations, but the percentage of votes cast online went up from 24 per cent to 27.5 per cent. I am sure the design of the new website played a part in this.


Julie Lawman – Head of Secretariat at Leeds Building Society

A selection of clients within the sector

Nationwide Building Society
Coventry Building Society
Yorkshire Building Society
Royal London

Elliot Roberts, Associate Director

Elliot Roberts
Head of Sector